The product identifies complaint patterns, urgent issues, and response opportunities to support faster, more consistent decisions.
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Reputation and reviews
Review ManagementKnow which reviews need a response, what needs fixing, and what to prioritize.
The Review Management module organizes public feedback by topic, urgency, and risk so your company can respond better, protect its reputation, and turn reviews into operational improvements.
Ideal for businesses that rely on public reviews and local reputation to win customers.
Where this product generates value
Public reviews pile up without screening, and rushed responses can worsen customer perception.
Ideal when
- Reviews pile up without clear response priorities.
- Recurring complaints have not yet led to operational improvements.
- Local reputation directly influences prospective customers' decisions.
Pilot deliverable
Public feedback becomes a clear set of response and improvement priorities.
This is the paid deliverable of the assisted pilot. Free access provides one selected experience but does not include this full diagnostic.
Triage organizes reviews by topic, risk, and urgency, generating clear recommendations for responses and operational improvements.
- Recurring themes and reputational risks highlighted.
- Response priority for sensitive reviews.
- Reviewable suggestions for action and operational improvement.
How it works
- 1
You identify the most relevant profiles and public review sources.
- 2
The Review Management module classifies recurring themes, risks, and response opportunities.
- 3
Your company receives priorities and suggestions for deciding which reviews to respond to and what to fix.
Structured deliverable
What your business receives
Product output
Reputation summary with themes, response priority, and reviewable recommendations.
Good to know
Next step
See how much value Review Management can create for your operations.
Suggested pilot: triage of up to 100 public reviews across up to 2 profiles, with themes, priorities, and reviewable responses.
- Tell us which priority needs attention first.
- Tell us which data, channels, or materials are available.
- The selected product is already included in your request.
Selected product
Prisvia · Review ManagementReputation summary with themes, response priority, and reviewable recommendations.
Free plan10 one-time credits Use the credits with any available product and count on a consultant to help organize the next steps.
Estimated assisted pilot price rangeBRL 1,490 – BRL 4,900Initially estimated timeframe of 5 to 10 business days after scope approval and receipt of the required inputs.
